Q.What is BIGFLIX?
BIGFlix is a premium Movies on Demand Service . which allows you to watch unlimited full length movies and more videos in HD quality, anytime, anywhere.
- You can choose from 1000s of movies across languages - Hindi, English, Tamil, Telugu, Malayalam & more.
- New Movies are added every day.
- Just click on any movie and watch it instantly.
- It is Truly Unlimited - Watch any number of movies, any number of time.
- High Quality Videos without any Ads or Break.
- With one BIGFLIX account, you can stream movies across PC, Laptops, Tablets and Mobiles.
- Our Free apps are available for Apple, Android, BB and Windows phones and tablets.
- The movies/videos offered here are 100% legal and plays best on any device to give you a great experience.
Q.What type of movies / videos I can watch here?
BIGFLIX offers all type of premium quality video content. Mainly, this includes
- Bollywood movies – We offer movies in all genres including romance, action, comedy, etc ranging from Latest Hits, Evergreen classics and Superstar films.
- Regional movies – We have the largest collection of regional movies including Tamil, Marathi, Telugu, Malayalam, Punjabi, Oriya, Bengali and many more.
- English and World movies – We have the best catalogue of Hollywood and other foreign language movies too, including the Biggest hits and Best that World Cinema has to offer.
Q.Do I need to be a member to benefit from BIGFLIX?
Yes, you need to subscribe to any one of our packages to benefit fully from BIGFLIX. Without registration you will have access to a limited preview only.
Q.How do I create an account?
Simply visit our website and click on the Register button. Follow the procedure and you will be a member of BIGFLIX. We also give you the option of registering using your Facebook login.
One can also register from our apps on Android, iOS, Windows Phone and Blackberry.
Q.How many videos can I watch once I subscribe for the package?
BIGFLIX is truly unlimited. Once you have subscribed, you can choose and watch any movie from the library any number of times in the subscription period.
Q.What are the Special Features in BIGFLIX?
There are three main features worth mentioning:
- Add to My Queue – You can add movies which you want to watch later in your playlist.
Click on the (+) button to add movies in your Queue
- Continue Watching – You can continue watching movies from where you have last left.
With same Email address and password you can watch the movies across multiple devices such as iPad/Tablet/Smartphones
Q.I want to download the movies and watch later?
Sorry, currently we do not provide download feature for our movies.
Q.How do I subscribe to the BIGFLIX service?
To subscribe on BIGFLIX kindly follow the steps below:
- Click on Subscribe
- Fill the form and click on Proceed. You will be taken to the Package page.
- Select the pack you wish to subscribe to
- You will be directed to Payment page where you will have to enter your Credit Card Details
- Upon successful payment you shall receive an confirmation mail
- Enjoy your favorite movies on BIGFLIX
Q.Can I purchase videos on BIGFLIX?
Sorry, you cannot purchase videos on BIGFLIX. However, you can stream unlimited videos on BIGFLIX based on the plan you subscribe to. It could either be for a week or a month.
Q.What are collections?
Collections have been created by us to make your movie searching experience as easy as possible. We keep updating our Collections section. Some of them include:
- Rajni the Boss
- Hot & Happening
- Memorable Mammotty
- Big B Specials
- Delhi KaTadka
- Mumbai Mania
- Vintage Kollywood
- Best of Mollywood
- Old is Gold etc
Q.Do I have to subscribe specially for collections?
Once you subscribe with us, Collections is included in your package by default.
Q.Do I get any offers or discounts for subscriptions?
We provide seasonal offers to our members. We might even give you some offers if you get in touch with us and share your feedback on ccare@BIGFLIX.com.
Q.How do I add movies to "My Queue"?
My Queue has been created for you to add movies back to back and watch them whenever you want. Simply click on the '+' icon on your video and add it to your queue.
Q.How many videos can I add to "My Queue"?
You can add unlimited number of movies to the My Queue section.
Q.How do I delete my account?
You cannot delete your account once you register. However, you can unsubscribe from our services at any time.
Q.How often do you update your content?
We add a new movie everyday to our list.
Q.How can I socially share the movies I watch on BIGFLIX?
You can share the movies by sending them a movie preview to your friends via email or Facebook.
Q.How do I get discount coupons for BIGFLIX?
BIGFLIX may distribute coupons from time to time. We partner with various deal/coupon sites such as http://cuponation.in where you may see our coupons.
Q.What is "streaming videos"?
The "streaming" videos do not reside on your PC. Hence you can watch a "streaming" video at the BIGFLIX website only as long as you visit the website.
Q.Can I download movies from the BIGFLIX?
Sorry, you cannot download any movies streamed on BIGFLIX.
Q.Can I copy the videos that I stream on BIGFLIX?
Due to Digital Rights Management (DRM) Technology, you cannot copy or download any of the videos you watch on BIGFLIX.
Q.What's the DRM technology all about?
Digital Rights Management (DRM) is a technology that allows for the secure management of digital media. This protects the video from unauthorized distribution and viewing, a.k.a piracy.
If you'd like to learn more from Microsoft about their DRM technology, please click here to read the relevant article on the Microsoft website.
Q.What are the minimum system requirements for viewing the videos?
For viewing videos your PC must meet the following minimum system requirements for viewing videos:
- Microsoft Windows XP (with Service pack 2) or Windows Vista and
- Windows Media Player 10 or 11.
- Internet Explorer version 6 and above
- Broadband internet connection recommended. At least 612 Kbps speed is recommended for the best viewing experience.
- Sound card and speakers
Note: If you have any questions about our video-on-demand service, please contact Customer Services using the link below.
Q.Can I access my BIGFLIX account and view movies from any country or region?
You can access BIGFLIX videos from anywhere in the world, but due to distribution rights some videos maybe disallowed in certain countries or region.
Q.Can I view the history of BIGFLIX videos?
Yes. Your history is listed in CONTINUE WATCHING section after loggingin to the website with your BIGFLIX username and passwordor thru Facebook.
Q.Are there age restrictions for becoming a registered member of the BIGFLIX website?
You must be 18 years or older in order to become a registered member of the BIGFLIX website.
Q.Can I recover my BIGFLIX membership password if I were to lose it?
In order to recover your BIGFLIX membership password, please visit the "Sign in" page. In this page, click on the "Forgot password" link within the "Sign in" box, or click here. Enter the email address that you provided during registration and click the "Send password" button.
Q.How do I change my password?
Yes, you can modify the information in your account except the email address. In order to make modifications, sign in with your Username and Password to the BIGFLIX website. Then, visit the "My Account" section. There you can update your password.
Q.How can I renew my subscription?
To ensure that your movie watching experience is un-interrupted we renew the subscription plans at the end of the period. For some reason if you have opted out of the same you need to login and subscribe to the plan once again.
Q.How can I renew my subscription?
To ensure that your movie watching experience is un-interrupted we renew the subscription plans at the end of the period. For some reason if you have opted out of the same you need to login and subscribe to the plan once again.
Q.Which devices can I access BIGFLIX from and watch movies?
You can access your account from Desktop, Laptop, iPad, iPhone, iPod Touch, Android Phones, Android Tablets, Blackberry Mobiles, Blackberry Playbook, Windows mobile phones, Windows 8 devices and on various Smart TVs.
Q.How do I watch the movies on other devices?
Simply download Freeapp from your respective app store, access your account and enjoy unlimited movies on-the-go.
Q.Can I continue watching movies from one device to another without missing any content?
Yes, you can start playback from where you left. You don't have to miss any part of the movie while doing this.
Q.What is Silverlight ?
Microsoft Silverlight is a free web-browser plug-in that enables BIGFLIX VIDEOS to play on your browsers.
Windows? Check. Mac? Check. Linux? Check. Silverlight works on all major OS's plus all major browsers, including Firefox, Google Chrome, Safari, and yes, Internet Explorer.
Silverlight browser plug-in freely available for all supported platforms and browsers.
Q.How do I install SilverLight ?
follow the steps given below:
-
Verify your system requirements
Make sure you are running a Silverlight-compatible Windows operating system and browser and that you have uninstalled any previous version of Silverlight.
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Download Silverlight
For Windows Internet Explorer users:
The browser will prompt you to either run or save the installation file (Silverlight.exe). Click Run to start the download. When the download is finished, the browser prompts you again to run the installer. Click Run to start the installation. Note that you must have sufficient administrative privileges to install Silverlight.
For Mozilla Firefox users:
Save Silverlight.exe to your hard disk. Once the download is finished, click Open. The installation starts.
-
Install Silverlight
If you are running the Windows Vista operating system, you will be prompted for security permissions. To continue, you need to approve.
Click 'Install now' after reviewing the license agreement and privacy statement.
If you have had a previous version of Silverlight installed, or are using Mozilla Firefox, you will need to restart your browser.
You can now use Silverlight.
-
Verify
Verify your installation by experiencing the Silverlight site.
For installation support, visit our support page.
Q.My Silverlight is not working? What are the Compatible Operating Systems and Browsers for Silverlight?
Click here to view the detailed table
| Operating System |
Internet Explorer 10 |
Internet Explorer 9 |
Internet Explorer 8 |
Internet Explorer 7 |
Internet Explorer 6 |
Firefox 3.6+ |
Safari 4+ |
Chrome 12+ |
| Windows 8 Desktop |
 * |
- |
- |
- |
- |
|
- |
|
| Windows Server 2012 |
* |
- |
- |
- |
- |
|
- |
|
| Windows 7 |
- |
|
|
- |
- |
|
- |
|
| Windows 7 SP1 |
- |
* |
|
- |
- |
|
- |
|
| Windows Server 2008 SP2 |
- |
- |
- |
|
- |
|
- |
|
| Windows Server 2008 R2 SP1 |
- |
* |
* |
- |
- |
|
- |
|
| Windows Vista |
- |
|
|
|
- |
|
- |
|
| Windows Server 2003, Windows XP SP2, SP3 |
- |
- |
|
|
- |
|
- |
|
| Macintosh OS 10.5.7+ (intel-based) |
- |
- |
- |
- |
- |
|
|
- |
* Supports 64-bit mode
Silverlight 4 compatible operating systems and browsers found here.
Minimal Requirements
| Components |
Requirement |
| Windows |
X86 or x64 (64-bit mode support for IE only) 1.6-gigahertz (GHz) or higher processor with 512-MB of RAM |
| Macintosh (Intel-based) |
Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 512-MB of RAM |
Q.My browser is not supported by SilverLight, what do I do?
You can download many of freely available browsers like Mozilla Firefox, Chrome, Internet Explorer & Opera amongst many others.
Q.I can see the video, but can't hear any sound?
This is often caused by problem with your computer's cookie management. We suggest you clear your cookies, delete your temporary Internet files and lower your Internet Explorer Privacy settings.
Below are detailed instructions:
- In the Internet Explorer menu, click 'Tools'
- From the dropdown list, choose 'Internet Options'.
- Select the 'Security' tab.
- In the 'Security level for this zone section, click and raise the slider bar to 'High'. If the slider bar is absent, click 'Custom Level'.
- A 'Security Settings' window will open
- In the 'Reset custom settings' section, select 'Medium' and click 'Reset'.
- In the 'Warning' window, click 'Yes'.
- Click 'OK' to close the 'Security Settings' window.
- Click 'Default Level' below the slider bar.
- Click 'Apply' in the main 'Internet Options' window. This will reset your Security settings to 'Medium'.
- Now, click the 'Privacy' tab at the top of this window.
- In the 'Settings' section, click and raise the slider bar to 'High'.
- Click 'Default' below the slider bar.
- Click 'Apply' in the main 'Internet Options' window, this will reset your Privacy settings to 'Medium'.
- Click 'OK' to close the 'Internet Options' window.
- Restart Internet Explorer for the modified settings to take effect.
Q.I want to watch the videos that I stream on my PC on my TV? How can I connect my computer to my TV set?
In order to connect your computer to a television set, you need the correct video output hardware on your computer. This can be composite video (a yellow RCA jack), S-video (a black 4-pin connection), or on newer models, a DVI port. These connections are usually found on the video card on the back of the computer, though some multimedia PCs have the ports on the front. If your computer does not have any of these ports, you will not be able to connect your computer to your TV unless you buy a multimedia video card.
If you do have a composite, S-video, or DVI connection on your computer, you are in luck. Most TVs have composite input, which uses a yellow connection for video, and a white and red connection for the left and right audio signal. Just connect the three cables from the computer to the TV, and you are set to go. S-video works the same way, but takes the place of the yellow cable in a composite connection. DVI is the highest quality connection, but will only work if your TV has a DVI input. Like S-video, you will need to connect the red and white audio cables as well if you want audio to come from the television.
Once you have connected your PC to the TV, you can use the Display Control Panel in Windows to activate the output to the television. You can either "mirror" the display of the computer on the TV, or you can "extend the desktop" onto the television and have two separate displays.
Q.I am unable to stream videos smoothly. What should I do?
For a smooth playback experience, a broadband internet connection is required. The most common causes for stuttering videos are slow download speed and inconsistent connection.
If you are experiencing stuttering or choppy playback, we recommend performing a speed test of your connection. Visitspeedtest.net and click on the green Begin Test button. Once the test is complete, compare the results against our requirements.
If your speed test results exceed our requirements, here are some general tips that may help:
- Power down your equipment for approximately one minute and then power back up.
- If you are watching a video over a wireless connection, connect your device directly to your router via ethernet cable.
- Disconnect any other devices from the network.
- Refer to your router manufacturer for settings and configuration information that can help improve the strength of the network.
- Check with your network service provider about connectivity issues.
