Are you having problems with video downloads or playback, payment transactions, Gift Coupon redemption or signing in to the website?

The Ask Your Query tool in the My Account section allows you to report such problems to us. Please sign in to visit this section.

Need to check billing details?

The Purchase History tool in the My Account section allows you to check your purchase information and to review your other information. Please sign in to visit this section.

It's easy to contact us:
By Email.

You can email BIGFlix Customer Care at ccare@bigflix.com.

We have a dedicated team of Customer Care agents to answer your questions. All queries will get a dedicated and personal reply and we always aim to get back to you at the earliest. By Mail.

You can write to us at our mailing address:

BIG Flix Private Limited 4th Floor, 49 / 50 Maruti Chambers, Veera Desai Extension Road, Off New Link Road, Andheri (West), Mumbai, India, PIN - 400053 India

Do you have a business or marketing query?

BIGFlix is owned and operated by Reliance Entertainment, a company that belongs to the Reliance group. We are always interested in hearing from potential business partners and developing new revenue opportunities. If you would like more information on the company or have a particular strategy or idea that you think may be of interest to us then please contact us including any relevant information.

Please visit the Contact Us section and select the relevant subject line.